Effective Date: 04/13/2023
Last Updated: 02/16/2025

1. No Refund Policy

All class registrations are final, and we do not offer refunds under any circumstances. Once payment is processed, it is non-refundable, even if you choose not to attend.

Please verify class details before registering to ensure you enroll in the correct course.

2. Rescheduling Policy

We understand that emergencies happen. If you cannot attend a scheduled class, you may reschedule under the following conditions:

✔ Rescheduling Request Deadline: Must be submitted at least 3 days (72 hours) before the scheduled class. Late rescheduling requests may not be accepted.

✔ Rescheduling Fee: There is no fee for the first reschedule, but additional rescheduling requests may incur a $25 administrative fee.

✔ No-Shows & Late Arrivals:

• If you do not attend your scheduled class and did not request rescheduling, you will forfeit your payment.
• If you arrive more than 15 minutes late, you may not be admitted to the class, and no refund or reschedule will be provided.

To request a reschedule, email info@lifesavertraininghub.com at least 72 hours in advance.

3. Payment Policy

✔ Full payment is required at the time of registration.
✔ We accept major credit/debit cards through secure payment processors.
✔ We do not accept cash payments for online bookings.

4. Chargebacks & Dispute Policy

If you initiate a chargeback or payment dispute, you will be responsible for:

• A $35 processing fee in addition to the original class cost.
• Immediate suspension from booking future classes until the dispute is resolved.

For any issues, please contact us before filing a dispute at info@lifesavertraininghub.com.